Store your luggage safely before check-in or after check-out. We can also assist with transfers so you can move around hands-free and stress-free.
A baby cot can be added to your room upon request, subject to availability. Ideal for families who want extra comfort and peace of mind.
Choose the pillow that suits your sleeping style for a better night’s rest. Ask at reception and we’ll do our best to match your preference.
Start your day on time with our wake-up call service. Perfect for early flights, excursions, or busy mornings when you can’t miss a minute.
Enjoy food and drinks in the comfort of your room. Room service is available up to 12 hours a day—please check the daily operating hours.
Breakfast is served for more than 3 hours, so you can start your day at your own pace. Great for both early risers and late sleepers.
Prefer privacy? Have breakfast delivered to your room and enjoy a relaxed start. Simply request the service and we’ll take care of the rest.
Leaving early? Early breakfast can be arranged upon request. Let us know in advance and we’ll prepare a suitable option for you.
Gluten-free, vegetarian, pescetarian (and other dietary) meals or breakfast are available upon request, subject to availability and advance notice.
Fun activities and entertainment are available for children, including a kids’ animation programme. A great way for little ones to enjoy their holiday.
Cleaning, laundry and ironing services are available to help you stay fresh throughout your stay. Ask reception for timing, pricing, and options.
Rooms are cleaned daily to ensure comfort and hygiene during your stay. If you have special preferences, feel free to inform our team.
Public and common areas are cleaned every day to maintain a welcoming environment. We prioritize cleanliness across all shared hotel spaces.
Towels can be replaced upon request to support your comfort and sustainability. Simply let our team know and we’ll be happy to assist.
Bed linen is changed every two days as part of our housekeeping standards. Additional changes can be arranged upon request if needed.
Bathroom linen is changed daily to keep everything fresh and comfortable. For anything extra, just let reception or housekeeping know.
Enjoy daily newspapers and magazines during your stay. Ask at reception for available titles and we’ll point you to the options provided.
We follow a structured system for handling complaints and guest feedback. Our team responds promptly to resolve issues and improve your experience.
